Errors

Microsoft Store error 0x80073D05 when installing or uninstalling apps

Microsoft Store error 0x80073D05 when installing or uninstalling apps

If you've been using Microsoft Store apps a lot over the past couple of years, then chances are, you may have come across this error. You see, whenever users make attempts to install certain apps from the store, they come across the error, 0x80073D05. It usually occurs when there is some form of cache problem. However, it is nothing we cannot fix.

0x80073D05, ERROR DELETING EXISTING APPLICATION DATA STORE FAILED, An error occurred while deleting the package's previously existing application data.

Says, Microsoft,

You can get this error if the simulator is running. Close the simulator. You can also get this error if there are files open in the app data (for example, if you have a log file open in a text editor).

The Visual Studio simulator for Windows Store apps is a desktop application that simulates a Windows Store app.

You could get this error if you have downloaded and removed the same app you're trying to install once more. You see, sometimes the apps from the store can leave old packages behind, and that tends to cause problems when attempting the reinstall.

Before you proceed, you should try the following fixes first:

  1. Close the simulator for Windows Store apps and see
  2. Run the Windows Store Troubleshooter
  3. Run WSReset.exe to reset the Microsoft Store.

If that does not help, you need to follow the detailed steps we have laid out for you below.

Microsoft Store error 0x80073D05

An error occurred while deleting the package's previously existing application data. You get this error if you had installed the app before.

 

OK, so the first thing we want to do here, is to locate the Packages folder in AppData. The easiest way to do this is to fire up the Run dialog box by pressing the Windows key + R, then copy and paste %localappdata%. After doing so, hit the Enter key on your keyboard and wait for Local folder from within AppData to appear.

Scroll down until you come across the folder, Packages, and then open it.

The next step is to rename the app folder in the same way you've renamed other folders on your Windows 10 computer. If the app is Spotify, then we recommend renaming the folder to _Spotify just so you will know what folder it is for future references.

OK, so the next step is to return to the Microsoft Store, and here you will need to select the ellipses from the upper-right corner, then click on Download and Updates. From there, choose All Owned, find the affected app, then attempt to download the file again.

You can restart your Windows 10 computer before you begin the download process for better results.

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